Your Restaurant. Your Customers. Your Own Ordering Channel.

Independent restaurants that want a channel of their own as well, alongside the marketplaces where they already sell. You don't need to be good with technology. If you have a POS (ZoneSoft, WinRest, Vendus or Faturial) we connect it for you. If you don't, you can still start.

We understand the question: you already pay commission on marketplaces. Not here. GetFoodies takes no commission per order: you pay a monthly subscription. Your customers' money goes into your own payments account. The payment processor charges its fee on every card payment, as in any shop. That fee is theirs, not ours.

No. Marketplaces matter: they bring you new customers and visibility, and you should keep them. GetFoodies is one more channel, for your own customers: people who find you directly, regulars, Google, social media, the QR code on the table, counter or window. Everything runs side by side, with nothing switched off. We are working on showing marketplace orders in the same dashboard; that is not available yet.

The first 7 days are free. After that the subscription is €197 a month per location, with no commission per order. The 10 founding members pay €97 a month, for life, while they stay subscribed. To go live you pay the Starter Pack once: €197 for the first location (later €297). Get Social, the optional 360° marketing service, is €197 a month per brand (€97 for founding members). Prices exclude VAT and there is no lock-in. There are also two fees that are not ours: the payment processor's fee on each card payment (about 1.5% + €0.25 on European cards) and, if your POS charges for the connection, the POS company's fee. Extra locations, your own app and the driver app: see below.

You can try it with no commitment. Create your account, choose your logo, colours and menu, and your site goes online straight away at a GetFoodies address. For 7 days you can send test orders and see the whole journey, from order to delivery. To keep going, choose the subscription. If you don't, the site is paused and deleted after 30 days.

Yes. It is normal to wonder. Setting up the site means choosing your logo, colours and menu, and the dashboard is simple: if you use WhatsApp, you can use this. The Starter Pack takes care of the technical part, including connecting your POS. You switch nothing off to start and you are live within days. And we are here to help whenever you need it.

It is everything you need to launch, paid once and only when your restaurant goes live (the 7-day trial stays free). It includes full set-up and connecting your POS; a print kit with menu leaflets, bag-seal stickers with QR, QR table cards and a window sticker; a launch ad campaign, with €50 of ads paid by us; and the first month of Get Social free. It costs €197 for the first location (later €297) and €97 for each extra location. No call needed: you do it all in your dashboard. With your own iPhone and Android app, the pack is €397 for founding members (€597 normally); app store fees are paid by the restaurant and we help you set up the accounts. Connecting your POS: if your POS charges for connecting to other software, that fee is paid directly to the POS company, not to GetFoodies. Today: WinRest charges €0.20 per order received; ZoneSoft charges €10 a month; Vendus depends on your Vendus plan; with Faturial there is no extra cost. Use another POS? Tell us which one and we will take care of the rest. These amounts are set by those companies and may change at any time.

No. Without a POS you can go live right away: orders arrive in your dashboard and, if you like, you enter them by hand in your POS. We have ready connections for ZoneSoft, WinRest, Vendus and Faturial. With Faturial, certified invoicing is included at no extra cost. Use another system (Square, Toast, Lightspeed, Clover, SumUp…)? Tell us which: we are connecting more systems. For what a POS may charge for the connection, see the Starter Pack question.

We are a new company and we want to build the product with real restaurants. So the first 10 restaurants are founding members: they pay €97 a month per location instead of €197 (€75 for each extra location) and Get Social at €97 a month instead of €197 (€20 per extra location), for life, while the subscription stays active. In return they help us see what works and what is missing. There are only 10 places.

We understand that choosing something new can feel risky. So founding members get a guarantee: if, within 90 days of your restaurant going live, sales through your own channel do not bring you at least 3 times what you paid in monthly fees, we refund the Starter Pack. How we measure it: we add up the value of the orders your customers place on your GetFoodies channel, as shown in your dashboard, in the first 90 days after you go live. If that value is lower than 3 times the total GetFoodies monthly fees you paid in that period, we refund what you paid for the Starter Pack. The guarantee is only for the 10 founding members and applies if you do your part during the 90 days: a complete menu with photos; opening hours kept and orders accepted on time; the QR kit in use (bags, tables and window); a complete Google profile with an average rating of at least 4 stars (we help you improve it); and the recommendations in our monthly report put into practice. It does not cover third-party costs (for example POS or app store fees) or ad spend. You ask for the refund by email after the 90 days. Before we start, we look at the restaurant's Google reviews. If the average is below 4 stars, we may not take the restaurant on, or take it on with an improvement plan agreed with you.

Customers earn cashback and points on every direct order, which gives them a reason to come back to your channel. The cashback percentage is yours: you can change it whenever you like, in your dashboard.

Yes, always with their consent. Email: email marketing is included. SMS: we use SMS to confirm your customer's sign-up. Order updates arrive by email and phone notification. If you want to send offers by SMS to people who agreed, SMS packs are available as an extra; every SMS has a one-tap opt-out, and opting out never removes cashback. Phone notifications: the restaurant's web app can send offers and the dish of the day to people who installed it and accepted them. Google: Get Social keeps your Google profile up to date and replies to your reviews. At checkout, customers see dish suggestions to add to their order.

No. Your ordering website works on any phone with nothing to install, and customers can add it to their home screen like an app (it is a web app), with cashback and loyalty. It goes live at your own pace, with no calls. Your own app in the App Store and Google Play is optional, with the Starter Pack with your own app. Apple and Google have to approve it, which can take up to four weeks and is not up to us. It is worth it mostly to be found in the stores by your restaurant's name and to have your icon on your customers' phones.

Deliver whichever way is easiest for you: with your own drivers (they use our driver app), with Uber Direct where it is available or, in Portugal, with Avenidas. You create the Uber Direct account yourself, separately, and we show you step by step how. We are connecting more delivery partners where they operate.

Extra location: €75 a month for founding members (€149 normally); on Get Social, €20 a month per extra location (€25 normally); on the Starter Pack, €97 for each extra location. Groups: a further 10% off the GetFoodies price of extra locations from the 5th extra location (not on Get Social). With 10 or more locations, talk to us. Your own iPhone and Android app: the Starter Pack with your own app is €397 for founding members (€597 normally). Driver app, to deliver with your own team: €10 a month for founding members (€20 normally).

Yours. The restaurant is responsible for them and GetFoodies handles them only on your behalf, to provide the service. You see them live in your dashboard and can export them whenever you like, for example before cancelling. The details are in the privacy policy.

You can. There is no contract and no lock-in: cancel whenever you like, with no penalty. And your customers' data stays with you: take it with you.